December 2024 ESRFnews
10
INSIGHT
What about today?
Commercial services are being
streamlined like never before. One
way this is happening is with the
matching of ESRF to industry
expectations, rather than vice versa.
“A company should be able to access
the ESRF as easily as buying a plane
ticket,” says Ed Mitchell, the head of
the now-titled Business Development
Office (BDO). The ESRF already
has a track record of accommodating
different working practices, for
example in its recent hosting of
industrial clients of the Swiss Light
Source during the latter’s shutdown
(see ESRFnews March 2024, p20),
but is aiming to become ever more
adaptable to industry needs.
How else is it transforming the
service?
Another way is through a growing
eco-system around the synchrotron,
drawing upon research and
technology organisations (RTOs)
and specialised science intermediaries
who help industrial clients get the
most from synchrotron access. But
perhaps the most dramatic change
is how the ESRF is leveraging both
the EBS and new developments in
automation to create super-high and
reliable throughputs. Last year, an
ESRF collaboration with the German
company BASF resulted in a system
for X-ray powder diffraction at the
ID31 beamline that can collect data
for 1,000 samples in less than an hour;
a start-up company, Momentum
Transfer, is now delivering it as a
unique service for various clients
For the BDOs Thanos Papazoglou
successes like these raise the
possibility of addressing not just
earlystage products but also those
at higher levels of technological
readinesswith the ESRF providing
quality assurance of manufactured
products We need our services to be
trustable repeatable and minimise
human error which is precisely what
industry demands he says
Jon Cartwright
oriented science mission. By the turn
of the millennium, however, there was
a greater awareness of the necessity
of synchrotron science for industrial
competitiveness, and in 2008,
when the ESRF began an upgrade
programme that would culminate with
the launch of the Extremely Brilliant
Source EBS the worlds brightest
synchrotron source industrial service
was made a core part of its mission
In addition to oneoff experiments
the ESRF began offering longterm
access to regular business users
and partaking in various European
projects such as InnovaXN see
p17 Later the ESRF found other
ways it could be commercially agile
for example sharing cuttingedge
technical knowledge
Didier Blanchard,
an engineer at the
start-up company
Momentum
Transfer, sets up a
new sample holder
in the uniquely
automated ID31
system which can
collect data from
1000 samples in
under an hour
Has the ESRF always supported
industry?
Yes. It was in 1994, the same year as
the ESRF began user operations, that
the ESRF scientist Jean Doucet set
up an Industry Coordination Office.
Tasked with managing corporate
access to the new synchrotron, the
office at first had only one client, a US
firm that wanted to exploit the novel
structural-biology capabilities of the
former ID02 beamline, where protein
crystallography had been set up as a
second station. Within a year, however,
the number of clients went up to seven,
and then interest began to snowball.
Today, the ESRF annually receives over
100 clients, big and small, who perform
experiments on many thousands of
samples. The commercial efforts bring
the ESRF some €2.5–3m a year, and
have a massive impact on industry in
Europe and beyond, helping to solve
myriad problems in product research
and development.
What sort of problems?
It may be easier to ask what has not
been tackled. Many of the biggest
clients are pharmas – AstraZeneca,
for instance, which regularly uses
the structural biology beamlines to
determine the structure and function
of new drugs for cancer, asthma, heart
disease and other conditions. Other
industrial users have come to the ESRF
for almost any application you can
think of: Renault, for the improvement
of electric car batteries; Proctor and
Gamble, for the development of
environmentally friendly washing
detergents Airbus for designing
radiationproof satellite electronics
Unilever for the development of
healthier substitutes for saturated fats
Jaguar Land Rover for studies into
safer carseat foams ECOCEM for
improving the aesthetics of lowcarbon
concrete and the list goes on
How have the ESRF services
changed over the years
In the beginning industrial services
were something of an added benefit
for the ESRFs more academically
Af ter 30 years providing industrial services, the ESRF is once again transforming how
commercial clients can benef it from its instrumentation and expertise.
The future of industry
E S R F / Y V E S W A T I E R