In case images collected are blank or no images are collected at all or collections stall at the last images, it might be necessary to reset the detector.

Things to try:

  • Dectector software reset followed by MXCube restart
  1. Connect to the id232control computer via remote.esrf.fr
  2. In a firefox browser, go to lid232eiger2dcu.esrf.fr
    1. Click "Initialize detector" at right
    2. Wait for the detector to come back up and be in "Idle" state. This can take a little while.
  3. In a firefox browser, go to lid232eiger2lima.esrf.fr
    1. Click the "restart" action
  4. Restart the mxcube like this  server like this