Here you will find instructions on what you need on your PCs, how to access the beamlines and what software you need to run. If you require more information please contact David Flot or Deborah Davison.

NB: When the beam-line is left unattended during a Remote Access experiment please display the yellow remote access signs (these can be found on the beam-line) on the Experimental Hutch and Control Cabin doors.


1 Prerequisites

  • Assess your internet connection speed:
    • Access (login with your ESRF personal username and password - the same used for the ESRF user portal
    • Share the link of the results with the local contact, especially in case of slow performance
  • A recent browser (Google Chrome is preferred) to access directly MXCuBE3
  • Zoom to communicate and share screen with your local contact at the beamline
  • Optionals:

2 Prepare your experiment

  • Sample sheets, A form, Safety training
  • Sample supports and description in ISPYB
  • Dewar tracking

3 How to get started

  • Start MXCuBE3 and login with the MX account
  • Start Braggy and login with the MX account on another tab or window


  • Login to NX Client using the MX account 
  • Click on the Remote access icon 


  • Login to with your SMIS account, and select rnice from Computer cluster (Do not select Beamlines, these are only for maintenance)
  • Click on the Remote access icon
  • Certain key combinations do not work in Guacamole, as they are reserved for operative system or browser, but it is possible to use the on screen keyboard

4 Beamlines specific information